Privacy Policy

At FeelNzuri, we take privacy seriously.

The categories of personal data that we process depend on how you use our services. We use your personal data to provide our online services in alignment with your preferences, to process your requests, contact you regarding products and services which may be of interest to you, provide prize draws or competitions, or carry out relevant administrative services. All personal data is processed in accordance with applicable data protection laws. We only disclose your personal data to third parties that assist us with providing you with our services and, if you authorize us explicitly, to our affiliated companies for the purpose of customer relationship management, analytics and marketing.

With your consent, we also use cookies for marketing, performance and statistical purposes. As our valued customers, we also offer you various choices to control how your personal data is used. In addition, if you have an electronic account with us (on the website or our retail shop outlets), you can update your contact information and your marketing preferences. Alternatively, you can contact our Customer Services Team by phone - at +254 794446480 or by sending an email to info@feelnzuri.com.

We are committed to safeguarding your privacy rights and ensuring that your personal data is protected. This Privacy Policy explains the types of personal data we collect and how we process and protect that data in connection with the services we offer. This includes information collected offline in our stores or through our customer services, and online through our websites.

This Privacy Policy also applies to our targeted content, including online offers and advertisements for products and services, which you may see on social media websites, platforms and applications ("Third Party Sites") based on your online activity. These Third Party Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those Third-Party Sites.

OUR PRIVACY PRINCIPLES

• Ensure that you use your personal data in line with data protection law.
• We endeavor to tell you what information we collect, what we do with it, who we share it with and who to contact if you have any concerns.
• We shall provide available options to say 'STOP' if you don’t want marketing communications.
• We Shall take steps to protect your information and make sure no unauthorized person(s) accesses it.
• We will always respond to questions about your personal data without delay.